Resurgence Code of Conduct
We are committed to a safe and respectful venue environment and show day experience that respects the rights of each fan and member of staff, along with all Resurgence performers.
Please be courteous and respectful to those around you and refrain from behaviour that interferes with others’ ability to enjoy the event. The following conduct is prohibited in the venue, facilities and areas controlled by Resurgence or our host organisation:
Behaviour that is unruly, disruptive, threatening or violent in nature, including verbal or physical harassment of officials, performers, staff or fans.
Conduct that is illegal.
Conduct that results in damage to the venue or other personal property.
Displaying signs, symbols, images, using language or making gestures that are threatening, abusive, or discriminatory, including on the basis of race, ethnicity, national origin, religion, gender, gender identity, ability, and/or sexual orientation.
Entering or attempting to enter the ring, the ring area during a match, the backstage or any other location other than that permitted by the fan’s ticket or credential.
Possession of an unauthorised pyrotechnic device, smoke or firework or other Prohibited Items.
Throwing objects of any kind.
Failing to follow requests from venue staff regarding operations, policies and emergency response procedures.
Irresponsible use or consumption of alcohol.
Any behaviour that otherwise targets other fans or interferes with other fans’ enjoyment of the show.
Any fan, staff member, or performer who violates any of these provisions may be subject to penalty, including, but not limited to, ejection without refund, loss of ticket privileges for future shows and revocation of season tickets. In respect to staff and performers appropriate disciplinary action will be taken and may result in termination of any future work with the company. Any fan who commits multiple violations during a 12-month period, may be banned from attending future Resurgence shows indefinitely.
Report Fan, Staff or Performer Misconduct
If the behaviour of a fan or fans, staff member, performer or performers around you becomes disruptive or violates the Resurgence Code of Conduct, the incident should be reported to the nearest member of venue staff, venue security or the Police. To report an incident anonymously during a show or event, call the Help Line at (number released on show day) or text (number released on show day).